Jet Buzz Privacy Policy – How We Protect Your Data

Jet Buzz ("we", "us", "our") operates the online sports and gaming betting platform available at jetbuzz.link. This platform is designed and operated specifically for players based in Pakistan, offering sports betting, cricket betting, PSL betting, esports betting, crash games, and virtual sports — all transacted in Pakistani Rupees (PKR).

This Privacy Policy explains how Jet Buzz collects, uses, stores, shares, and protects personal data obtained from players and visitors to our platform. It applies to all services provided by Jet Buzz and should be read alongside our Terms and Conditions.

By registering a Jet Buzz account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described within it. If you have any questions after reading this policy, please contact us at support@jetbuzz.link before using the platform.

Jet Buzz collects personal data in several ways — directly from you when you register or use the platform, automatically as you interact with our services, and from third parties where necessary for verification or payment processing. Here is a clear breakdown of the categories of data we collect:

We do not collect sensitive categories of personal data such as health information, biometric data, political opinions, or religious beliefs unless specifically required by law — which in practice is not something that arises in normal platform use.

Full payment card numbers are never stored on Jet Buzz systems. Card transactions are processed through PCI-DSS compliant payment gateways, and we only retain the minimal card reference needed to identify a payment method — typically the last four digits and expiry date.

Every use of your personal data at Jet Buzz has a specific, legitimate purpose. We do not process data speculatively or beyond the purposes set out here. The main ways we use your data are:

• Account registration and management: Creating your account, verifying your identity, managing your settings, and maintaining your account history.
• Processing transactions: Accepting deposits via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and Visa/Mastercard; processing withdrawal requests back to your registered payment method in PKR.
• Providing betting services: Displaying odds, accepting bets, settling markets, processing accumulator bets, and maintaining your bet history.
• Identity and age verification (KYC): Confirming that you are over 18 and that your identity matches the payment methods linked to your account, as required by anti-money-laundering obligations.
• Fraud prevention and security: Detecting and investigating unusual activity, protecting against account compromise, identifying prohibited conduct such as multiple accounts or bonus abuse.
• Responsible gaming: Monitoring betting patterns to identify signs of problem gambling, enforcing deposit limits and self-exclusion requests, and pausing promotional communications during cool-off or self-exclusion periods.
• Customer support: Responding to queries, resolving disputes, and maintaining a record of interactions for quality assurance.
• Platform improvement: Understanding how players use the platform in aggregate to improve features, fix technical issues, and develop new products.
• Legal and regulatory compliance: Meeting obligations under applicable Pakistani laws, including record-keeping requirements and responding to lawful requests from regulatory or law enforcement authorities.

Jet Buzz processes your personal data on the following legal bases, depending on the nature of the processing activity:

• Contractual necessity: Processing required to fulfil the agreement between you and Jet Buzz — including account management, bet settlement, deposit and withdrawal processing, and customer support.
• Legal obligation: Processing required to comply with applicable laws — including KYC/AML identity verification, transaction record-keeping, and cooperation with regulatory authorities.
• Legitimate interests: Processing where Jet Buzz has a legitimate operational interest that does not override your rights — including fraud detection, platform security, responsible gaming monitoring, and aggregate analytics for service improvement.
• Consent: Where we rely on your consent — for example, for optional marketing communications — you may withdraw that consent at any time by contacting support@jetbuzz.link or updating your notification preferences in your account settings. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.

Jet Buzz does not sell your personal data. We share it only where necessary and only with the following categories of recipients, each bound by confidentiality obligations and their own applicable data protection standards:

Jet Buzz uses cookies and similar technologies on the platform to ensure it functions correctly, to keep you logged in securely, and to understand how the platform is being used in aggregate. Here is how our cookie usage breaks down:

Essential cookies are required for the platform to function — they manage your session, keep you logged in, and remember your preferences. These cannot be disabled without breaking core platform functionality.

Analytical cookies help us understand which features are used most, where technical errors occur, and how navigation flows can be improved. This data is processed in aggregate and does not identify you individually.

Functional cookies remember your preferences — such as your preferred sport category or notification settings — to improve your experience on return visits.

To manage cookies through your browser, refer to your browser's help documentation. Note that disabling analytical or functional cookies will not affect your ability to bet on Jet Buzz, though some preference features may not persist between sessions.

Jet Buzz takes the security of your personal data seriously. We maintain a range of technical and organisational measures to protect against unauthorised access, disclosure, alteration, or destruction of your data:

• SSL/TLS encryption on all data transmitted between your device and Jet Buzz servers — visible as the padlock in your browser's address bar.
• Encrypted storage for sensitive personal data including identity documents and payment information at rest.
• Access controls ensuring that your personal data can only be accessed by Jet Buzz staff who have a legitimate operational need — enforced through role-based permissions and audit logging.
• Secure payment processing through PCI-DSS compliant payment gateways — Jet Buzz never stores full payment card numbers on its own systems.
• Regular security reviews including vulnerability assessments conducted periodically to identify and address potential weaknesses before they can be exploited.

Despite these measures, no system connected to the internet can be guaranteed to be completely secure against all possible threats. In the unlikely event of a data breach that affects your personal data, Jet Buzz will notify you without undue delay and take all reasonable steps to contain and remediate the breach.

Jet Buzz does not retain personal data beyond what is necessary for the purposes for which it was collected. Our general data retention approach is as follows:

• Account data (name, contact details, identity documents) is retained for the duration of your account relationship with Jet Buzz, and for up to five years after account closure to meet legal and regulatory obligations.
• Transaction and bet history is retained for a minimum of five years to comply with anti-money-laundering record-keeping requirements under applicable Pakistani law.
• Customer support communications are retained for two years after the date of the interaction, unless the communication is relevant to an ongoing dispute in which case it is retained until final resolution.
• Technical and device data used for fraud prevention is retained for up to 12 months from collection, after which it is aggregated and anonymised.
• Marketing consent records are retained for the duration of your account relationship plus three years to evidence compliance with consent requirements.

When personal data is no longer required and the applicable retention period has expired, it is securely deleted or anonymised so that it can no longer be associated with you individually.

As a player on the Jet Buzz platform, you have the following rights over your personal data. These rights apply regardless of whether your account is currently active:

To exercise any of these rights, contact us at support@jetbuzz.link with your request, account details for verification, and a description of what you would like us to do. We will respond within 30 days of receiving a verified request. We may need to verify your identity before processing the request to protect against unauthorised access to your data.

Jet Buzz is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. The platform employs age verification at registration and reserves the right to request identity documentation at any time to confirm a player's age.

If we become aware that we have inadvertently collected personal data from a person under 18, we will delete that data immediately and close the associated account. If you believe an underage individual has registered on the platform, please contact us immediately at support@jetbuzz.link so we can investigate and act promptly.

The Jet Buzz platform may occasionally reference or link to third-party services — for example, payment gateway confirmation pages. Jet Buzz is not responsible for the privacy practices of any third-party website or service. When you leave the Jet Buzz platform and interact with a third-party service, that third party's own privacy policy governs how your data is handled.

We encourage you to read the privacy policy of any third-party service you interact with, particularly when entering financial information. Jet Buzz payment processors are chosen for their security standards, but we have no control over their policies beyond our contractual requirements with them.

Jet Buzz may update this Privacy Policy from time to time to reflect changes in our data practices, new platform features, or evolving legal requirements. When we make material changes — changes that meaningfully affect how your personal data is used or your rights over it — we will notify you via the email address or SMS number registered to your account at least 7 days before those changes come into effect.

The "Last Updated" date at the top of this page will always reflect the most recent version. We recommend revisiting this policy periodically. Continued use of the Jet Buzz platform after any updated policy comes into effect constitutes acceptance of the revised terms.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how Jet Buzz has handled your personal data, please contact us:

If after contacting us you remain unsatisfied with how we have handled your concern, you have the right to escalate your complaint to relevant data protection authorities in Pakistan. We take all privacy complaints seriously and commit to investigating each one thoroughly and responding in a reasonable timeframe.